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Carers

It’s important for us to be aware that you are a carer so we can offer you help and support if you need it. Anyone who looks after a friend or family member who cannot manage without them, and is unpaid, can register. This includes carers under the age of 18.

FAQs

Am I eligible as a carer?

A carer looks after a family member, friend, partner or neighbour who needs support due to illness, disability or old age. The help carers give is unpaid, though you may still receive carer’s allowance or other benefits. You do not have to care full time to receive carer’s allowance or live with the person you care for to be a carer.

What is carer’s allowance and how do I claim it?

Please visit www.nhs.uk/social-care-and-support/support-and-benefits-for-carers/benefits-for-carers/ for the latest carer’s allowance information.

I don’t live in the same borough/county as the person I care for, where do I go for help?

It is the duty of the local authority (council) where the person you care for lives to assess their care and support needs and your needs as a carer. For example, if the person you care for lives in Sutton, the London Borough of Sutton would be responsible for assessing their support needs and offering you a carer’s assessment.

  • Carers UK

    They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

    Phone
    0808 808 7777

    Website
    Carers UK

    Email
    info@carersuk.org

  • Social care and support guide

    If you or someone you know needs help with day-to-day living because of illness or disability, this guide explains your options and where you can get support.

    Website
    NHS: Social care and support guide

  • Derbyshire Carers Association

    Derbyshire Carers Association (DCA) support Carers who look after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental ill health or an addiction. The care they give is unpaid.

    There are an estimated 96,000 Carers living in Derbyshire with over 26,000 aged over 65. Everyday across the UK 6,000 people become Carers.

    Website
    www.derbyshirecarers.co.uk

  • Derby City Council

    If you care, unpaid, for someone who couldn’t manage without your help, you’re a carer and you have the right to support.

    Website
    www.derby.gov.uk

  • Derbyshire County Council

    Do you provide unpaid support with daily living tasks or personal care for someone who couldn’t cope without your help? If so, we have a range of support services to help you with your caring role. 

    Anyone can become a carer and carers come from all walks of life, and can be any age. Many feel that they’re doing what anyone would do in the same situation.

    Website
    www.derbyshire.gov.uk

  • Derbyshire Safeguarding Adults Board

    Derbyshire Safeguarding Adults Board (DSAB) is a multi-agency strategic partnership, which ensures and oversees the effectiveness of arrangements made by individual agencies to safeguard adults who have care and support needs and are experiencing, or at risk of experiencing, abuse or neglect.

    Website
    www.derbyshiresab.org.uk

Page published: 9 May 2023
Last updated: 12 June 2026