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Accessing your GP health record

The easiest ways to access your GP health record are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system: SystmOnline

To access your GP health record online, you must be:

  • registered with the surgery
  • aged 16 or over
Getting help with your GP health record

You can contact the surgery for help if:

  • you need a printed copy of your record or to be sent a digital version
  • you’re unable to see your record
  • information is missing or has disappeared from your record
  • you can only see very recent information in your record and you need to see older information
  • there’s incorrect information in your record
  • you can see information that should not be there (for example, you can see information that’s not yours)
  • you do not want to be able to see your record
  • someone is pressuring you for information in your record

What’s in your GP health record

Your GP health record includes information such as:

  • medicines your GP has prescribed
  • allergies you have
  • vaccinations you have had
  • conditions you have been diagnosed with
  • notes from appointments at the surgery
  • results of tests the surgery has arranged
  • letters that hospitals or specialists have sent to your GP

Your GP health record does not include information kept by other services that has not been sent to the surgery. This includes services like hospitals, dentists and opticians. To access this information, you will need to contact the service directly.

You can find out more information about your GP health record on the NHS website.

Online record requests

If you would like to apply for access to view your health records beyond what can already be seen online or in the NHS App, please fill in an Online access request form. To process this you will need to attend reception who can give you a form. Alternatively, you can download a for to pre-fill or print for when you arrive at reception. Please remember to bring a form of photo identification. If you are requesting third party access a child between 11 and 16 years old, both parties will need to be present with a form of photo identification.

If you would like to print a form to complete before your arrival you can download it here in MS Word or PDF format.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Related information

Accessing someone else’s information

Page published: 4 July 2023
Last updated: 8 July 2026