Surgery clinics and vaccinations

You will first receive a questionnaire via text message.

Your response will be reviewed by a respiratory nurse who will advise on whether an appointment is needed.

You will then be invited to book either a face to face or phone asthma review.

Please remember to bring in any asthma inhalers and spacers with you if attending an appointment.

You will first receive a questionnaire via text message.

Your response will be reviewed by a respiratory nurse who will advise on whether an appointment is needed.

You will then be invited to book either a face to face or phone COPD review.

Please remember to bring in any asthma inhalers and spacers with you if attending an appointment.

You will first receive a questionnaire via text message.

Your response will be reviewed by a respiratory nurse who will advise on whether an appointment is needed.

You will then be invited to book either a face to face or phone FeNO review.

Once spoken to one of our clinicians they may advise to come have a breathing test. This usually happens within 4-6 weeks depending on waiting list. One of the team will contact you when appointment available.

We offer NHS travel advice and immunisation services.

Please submit a travel assessment form no less than 6 weeks prior to travel. If your planned travel is sooner than 6 weeks you will need to ask for advice via a private travel clinic as the NHS service is not able to provide last minute travel advice.

Submit a Travel Health Assessment here: Travel Health Assessment Form – Fill in form Please complete one form per patient / family member.

The team will then assess the form and decide if you need advice which you will receive via SMS. If you need vaccinations, an appointment will be arranged and an SMS sent to notify you of the site, date and time of the appointment.

If this appointment is not suitable please ring the surgery to rearrange. 

Do you need travel vaccinations?

Our nurses can provide comprehensive travel health advice and arrange for appropriate immunisations. Please arrange an appointment for a travel consultation at least 6 weeks before departure if possible. Vaccines need time to take effect and some may require a course over several weeks.

Select the region you are travelling to find out more.

• Africa
• Central Asia
• East Asia
• Australasia & Pacific
• Caribbean
• Central America
• Europe & Russia
• Middle East
• North America
• South America & Antarctica

Travel vaccinations and medications

Some travel vaccinations are offered free of charge under the NHS. The following vaccines are available at the surgery:

• Tetanus
• Hepatitis A
• Typhoid

All other travel vaccinations will need to be obtained from and administered by a private travel clinic the surgery does not offer travel vaccinations not covered by the NHS.

All anti-malaria medications are provided privately. We recommend that patients visit a prescribing pharmacy directly who will be able to both prescribe and dispense anti-malarial medication and save the cost of a private prescription from the surgery.

We do not prescribe Diazepam for flying, find out why

Further travel information

The following websites will give you additional travel advice

• Travel Health Pro Website
• Travel Health for information of vaccinations available on NHS
• MASTA for private vaccination clinics
• Gov.uk for specific country travel advice
• Fit For Travel
• Malaria information for travellers

Children’s vaccinations offered from birth to booster vaccinations at age 3 and half.

The surgery also provides a catch up vaccination service for those children who may be behind on their vaccination schedule, changed mind about vaccinations, or were born/come from other countries.

There appointments are available to self book from SMS link. You may also book an appointment online, by calling the surgery or by visiting reception at any of our four sites.

Our vaccination nurses provide range of immunisations for adults.  If you come under NHS eligibility criteria, you will be invited to receive various adult vaccines.

We are required to invite all those who come under NHS eligibility criteria annually. We would therefore appreciate a response even if it is only to decline.

If your clinician or consultant has decided you need one of these injections on a regular basis, our team will set up an appointment for you to have these injections on a recurring basis. You will be invited via SMS to receive your injection, if the appointment is not suitable, please contact surgery to rearrange by phone or by visiting reception in person.

Our diabetic patients are asked to attend an annual diabetic health check. Once results have returned, the dietbetes specialist nurses will review the results and arrange follow up accordingly.

Progress should be carefully monitored to reduce the long term risks associated with diabetes, such as heart disease and deteriorating eyesight. 

Please remember to bring your early morning urine sample to your diabetes health check.

Our highly skilled team of has and nurses can provide basic wound care and removal of sutures of clips.

Some more complex wounds will be referred to wound care services in place across Derbyshire. 

Before having a coil fitted, you will need to discuss this with one of our contraception nurse specialists. You will then be added onto the waiting list and be advised on an approximate waiting time until your appointment.

The fitting appointment itself takes around 30 minutes and will require both the contraception nurse specialist as well as a chaperone to be present for the procedure.

Before having a implant fitted, you will need to discuss this with one of our contraception nurse specialists. You will then be added onto the waiting list and be advised on an approximate waiting time until your appointment.

The fitting appointment itself takes around 30 minutes and will require both the contraception nurse specialist as well as a chaperone to be present for the procedure.

We have a range of smear appointments available. These are sent via SMS with link you can use to book an appointment.

Alternatively, you can request an appointment online, call the surgery or visit reception at any of our four sites.

You must be due to receive a smear test and have received an invitation letter, as cervical screening in England is a national screening programme.

If you have a smear test before you are due for one, laboratories will unfortunately discard the sample once taken.

The surgery is able to provide ECGs on site when requested by clinician. However, there is a waiting time of approximately 4 to 6 weeks.  The surgery will contact you once an EGC machine becomes available. 

If an urgent ECG is required, this will have to be carried out at a hospital.

24 hour or 7 day blood pressure monitoring machine can be arranged. There is a waiting list of approximately 4 to 6 weeks.

At Lister House, we have a dedicated team of mental health professionals who will be able to help you with a wide range of mental health problems.

To see one of our mental health team, please call the surgery, visit reception at any one of our sites or use our eConsult service where appropriate. You will then be referred to the mental health team for an appointment to be assessed for appropriate treatment or referral onto a better suited secondary mental health service.

Mental health workers can also deal with mental health medication reviews, prescribing and changes.

Opening hours

8am to 6pm, Monday to Friday excluding bank holidays.

Phone
01332 271 212

You can access urgent mental health support from a mental health professional by calling NHS 111 and selecting option 2. This service is available 24 hours a day, 7 days a week.

Derby and Derbyshire Talking Therapies is a confidential, NHS-funded service offering free support for common mental health challenges like low mood, stress, and anxiety. If you’re aged 16 or over and registered with a local GP,  you can self-refer without needing to see your doctor.

Phone
0300 555 5580

Website
www.derby-talk.co.uk

Primary care networks (PCNs) are a group of GP practices that work together, and other health and care providers, to deliver a wider range of services to the local population that might not be possible within an individual practice. As we have 4 sites and over 45,000 patients, we decided to be our own network, enabling a more streamlined service and efficient ways of working.

‘Team Up’ & Our Housebound population

We ‘Team Up’ with FUSE Health ltd to provide our housebound population with home visits. All visits are triaged by our senior GP and delivered by an advanced practitioner. Housebound patients can call the surgery or submit an online form. All requests will be reviewed on the same day.

Drug and Alcohol services

We refer to Derby Drug & Alcohol Service and even have an in-house clinic to make it easier for patients who live near our Pear Tree site to see a practitioner. This service is available for those with alcohol and drug misuse, medication dependence, who need harm reduction, or who require needle exchange. Please get in touch if you seek support for drug, alcohol, or dependence to prescribed medication.

Smoking Cessation

We can refer into Live Well to help you stop smoking. We also have an in-house stop smoking clinic with a Live Well advisor who speaks Slovak, Czech, and Polish. This is at Lister House Surgery, Pear Tree on a Tuesday afternoon.

Health Kiosk, Blood Pressure & BMI

We have health kiosks at 3 of our sites for patients to use (Pear Tree, Oakwood, Chellaston). You can get a free health check, which looks at body mass index (BMI), blood pressure (BP), and asks you some questions about your health. All results are entered into your health record and will be flagged for clinicians to review if they are above or below our expected thresholds. Our social prescribers also support patients at 10am on Thursdays at our Pear Tree site to use our kiosks and support patients to take ownership of their own health and well-being. Just turn up!

Weight Loss

We can refer into several services such as Live Well, Moorways Sports Centre, and signpost to a variety of local groups and activities.

Phone
01332 271 212

What is social prescribing?

Many things can affect your health and wellbeing over time, 1 in 5 GP appointments focus on the wider social aspect of your life rather than acute medical issues such as managing different long term health conditions.

That is where social prescribing fits in and it all starts with a conversation with one of our social prescribers

• Someone you can to talk to confidentially
• Someone who is practical and helpful and who will not judge you
• Someone who can help you decide what you’d like to do to feel healthier or better in yourself
• Someone who can find you activities that will suit you and, if you want, who can go along with you to them to start with so that you don’t have to go on your own
• Someone who can advise you on how to arrange appointments with medical services at times that suit you
• Someone who can give you support along the way.

Our social prescriber can link you with many services in our community that may help you, these may include:

• Healthy lifestyles and active living
• Arts, music, outdoor and/or creative classes
• Befriending, counselling and other support groups
• Housing, benefits and financial support & advice
• Employment, training & volunteering
• Education and learning
• Getting involved in local groups and activities
• Accessing specialist services & support that can help

Getting support

To get support from a social prescriber please call the surgery on the number below and choose the ‘book an appointment’ option (option 1). Ask the call handler about social prescribing and a social prescriber or health and wellbeing coach will be in touch.

Phone
01332 271 212