Surgery clinics and vaccinations

You will first receive a questionnaire via text message.

Your response will be reviewed by a respiratory nurse who will advise on whether an appointment is needed.

You will then be invited to book either a face to face or phone asthma review.

Please remember to bring in any asthma inhalers and spacers with you if attending an appointment.

You will first receive a questionnaire via text message.

Your response will be reviewed by a respiratory nurse who will advise on whether an appointment is needed.

You will then be invited to book either a face to face or phone COPD review.

Please remember to bring in any asthma inhalers and spacers with you if attending an appointment.

You will first receive a questionnaire via text message.

Your response will be reviewed by a respiratory nurse who will advise on whether an appointment is needed.

You will then be invited to book either a face to face or phone FeNO review.

Once spoken to one of our clinicians they may advise to come have a breathing test. This usually happens within 4-6 weeks depending on waiting list. One of the team will contact you when appointment available.

We offer NHS travel advice and immunisation services.

Please submit a travel assessment form no less than 6 weeks prior to travel. If your planned travel is sooner than 6 weeks you will need to ask for advice via a private travel clinic as the NHS service is not able to provide last minute travel advice.

Submit a Travel Health Assessment here: Travel Health Assessment Form – Fill in form Please complete one form per patient / family member.

The team will then assess the form and decide if you need advice which you will receive via SMS. If you need vaccinations, an appointment will be arranged and an SMS sent to notify you of the site, date and time of the appointment.

If this appointment is not suitable please ring the surgery to rearrange. 

Do you need travel vaccinations?

Our nurses can provide comprehensive travel health advice and arrange for appropriate immunisations. Please arrange an appointment for a travel consultation at least 6 weeks before departure if possible. Vaccines need time to take effect and some may require a course over several weeks.

Select the region you are travelling to find out more.

• Africa
• Central Asia
• East Asia
• Australasia & Pacific
• Caribbean
• Central America
• Europe & Russia
• Middle East
• North America
• South America & Antarctica

Travel vaccinations and medications

Some travel vaccinations are offered free of charge under the NHS. The following vaccines are available at the surgery:

• Tetanus
• Hepatitis A
• Typhoid

All other travel vaccinations will need to be obtained from and administered by a private travel clinic the surgery does not offer travel vaccinations not covered by the NHS.

All anti-malaria medications are provided privately. We recommend that patients visit a prescribing pharmacy directly who will be able to both prescribe and dispense anti-malarial medication and save the cost of a private prescription from the surgery.

We do not prescribe Diazepam for flying, find out why

Further travel information

The following websites will give you additional travel advice

• Travel Health Pro Website
• Travel Health for information of vaccinations available on NHS
• MASTA for private vaccination clinics
• Gov.uk for specific country travel advice
• Fit For Travel
• Malaria information for travellers

Children’s vaccinations offered from birth to booster vaccinations at age 3 and half.

The surgery also provides a catch up vaccination service for those children who may be behind on their vaccination schedule, changed mind about vaccinations, or were born/come from other countries.

There appointments are available to self book from SMS link. You may also book an appointment online, by calling the surgery or by visiting reception at any of our four sites.

Our vaccination nurses provide range of immunisations for adults.  If you come under NHS eligibility criteria, you will be invited to receive various adult vaccines.

We are required to invite all those who come under NHS eligibility criteria annually. We would therefore appreciate a response even if it is only to decline.

If your clinician or consultant has decided you need one of these injections on a regular basis, our team will set up an appointment for you to have these injections on a recurring basis. You will be invited via SMS to receive your injection, if the appointment is not suitable, please contact surgery to rearrange by phone or by visiting reception in person.

Our diabetic patients are asked to attend an annual diabetic health check. Once results have returned, the dietbetes specialist nurses will review the results and arrange follow up accordingly.

Progress should be carefully monitored to reduce the long term risks associated with diabetes, such as heart disease and deteriorating eyesight. 

Please remember to bring your early morning urine sample to your diabetes health check.

Our highly skilled team of has and nurses can provide basic wound care and removal of sutures of clips.

Some more complex wounds will be referred to wound care services in place across Derbyshire. 

Before having a coil fitted, you will need to discuss this with one of our contraception nurse specialists. You will then be added onto the waiting list and be advised on an approximate waiting time until your appointment.

The fitting appointment itself takes around 30 minutes and will require both the contraception nurse specialist as well as a chaperone to be present for the procedure.

Before having a implant fitted, you will need to discuss this with one of our contraception nurse specialists. You will then be added onto the waiting list and be advised on an approximate waiting time until your appointment.

The fitting appointment itself takes around 30 minutes and will require both the contraception nurse specialist as well as a chaperone to be present for the procedure.

We have a range of smear appointments available. These are sent via SMS with link you can use to book an appointment.

Alternatively, you can request an appointment online, call the surgery or visit reception at any of our four sites.

You must be due to receive a smear test and have received an invitation letter, as cervical screening in England is a national screening programme.

If you have a smear test before you are due for one, laboratories will unfortunately discard the sample once taken.

The surgery is able to provide ECGs on site when requested by clinician. However, there is a waiting time of approximately 4 to 6 weeks.  The surgery will contact you once an EGC machine becomes available. 

If an urgent ECG is required, this will have to be carried out at a hospital.

24 hour or 7 day blood pressure monitoring machine can be arranged. There is a waiting list of approximately 4 to 6 weeks.

At Lister House, we have a dedicated team of mental health professionals who will be able to help you with a wide range of mental health problems.

To see one of our mental health team, please call the surgery, visit reception at any one of our sites or use our eConsult service where appropriate. You will then be referred to the mental health team for an appointment to be assessed for appropriate treatment or referral onto a better suited secondary mental health service.

Mental health workers can also deal with mental health medication reviews, prescribing and changes.

Opening hours

8am to 6pm, Monday to Friday excluding bank holidays.

Phone
01332 271 212

You can access urgent mental health support from a mental health professional by calling NHS 111 and selecting option 2. This service is available 24 hours a day, 7 days a week.

Derby and Derbyshire Talking Therapies is a confidential, NHS-funded service offering free support for common mental health challenges like low mood, stress, and anxiety. If you’re aged 16 or over and registered with a local GP,  you can self-refer without needing to see your doctor.

Phone
0300 555 5580

Website
www.derby-talk.co.uk

We understand that some patients cannot attend the surgery due to their medical condition.

Home visits are only available for patients who are genuinely housebound.

How home visits work

• If you need a home visit, please contact the practice as early as possible.
• You can request a visit by completing an online form or calling the surgery on 01332 271212.
• A clinician will review your request to decide the best way to help you.
• A GP, Advanced Clinical Practitioner (ACP), or another member of our team may contact you before a visit is arranged.
• Sometimes we can help you over the phone instead.
• If our lead GP decides that a home visit is needed, you will usually be seen by an Advanced Practitioner from FUSE Ltd, who work closely with our practice to provide home visits throughout the week

Who can have a home visit?

Home visits are for patients who:

• Cannot leave their home because of a medical condition.
• Are too unwell to travel safely to the surgery. This is usually recorded as ‘temporarily housebound’ in your medical record.

We don’t visit patients for transport issues or other personal situations.

If you can leave the house to go to the shops or to visit relatives, we do not consider you to be housebound.

What happens when I ask for a visit?

• A clinician will assess your request.
• If a home visit is suitable, it will be allocated to the most appropriate member of the clinical team.
• Visits are prioritised according to clinical need. This means your visit could be any time during the day.
• If your condition changes while you are waiting, please let us know.
• Home visits happen during our normal opening hours, between 8:00am and 6:30pm.
• If you need medical help outside these hours, your call willl be handled by DHU Healthcare. They will assess your needs and arrange the most appropriate care.

If your condition is urgent

If you have any of the following:

• Severe chest pain
• Difficulty breathing
• Signs of a stroke (drooping face, arm wekaness, slurred speech)
• Another medical emergency

Please call 999 immediately rather than requesting a home visit.

Patients living outside our practice area

Please note that the surgery is not required to visit patients who live outside our practice boundary. Patients are informed of this when they register with the practice.