As the current universal services for carers comes to an end on 31st March 2026, we want to take this opportunity to thank every carer who has connected with the service, attended groups, reached out for support, or shared their experiences. Your strength and dedication have shaped the support available in Derby and will continue to guide what comes next. From now until 31st March, there is a reduced Service during the transition period however if needed, please contact 01332 228777, email carers@citizensadvicemidmercia.org.uk or visit www.derbycarers.co.uk.
From 1st April 2026, a brand new service will be offered to you, Derby Carers Information, Advice and Support Service. Supporting adult carers across Derby City.
Who we support
If you look after an adult in Derby who couldn’t manage without your help, you are a carer, and we’re here for you. We support carers looking after someone with:
- A long-term illness
- A disability
- Mental ill health
- Addiction or substance misuse
What we offer
Support for Carers
- One to one suppor
- Emotional support
- Help to prevent crisis
- Support through life changes
Information and advice
- Understanding your rights
- Benefits, legal and financial guidance
- Help navigating health and social care
Connecting you to services
- Signposting to local support
- Community resources
- Access to Bridgit Care digital tools
Groups and activities
- Peer support groups
- Wellbeing sessions
- Workshops and training
- Community events
How to get support from 1st April 2026
Phone
01332 228 777
Monday to Friday, 9am to 5pm
Email
info@derbyshirecarers.co.uk
Website
www.derbyshirecarers.co.uk
Online referrals open 1st April 2026
Delivered by:
- The Derby Carers Information, Advice and Support Service is delivered by Derbyshire Carers Association, on behalf of Derby City Council and the NHS Derby & Derbyshire ICB.