Practice News

Suspicious Covid-19 Passport Text Message

If you have received a suspicious text message asking for payment for a Covid Passport or saying that you have come into contact with someone who has omicron you do not need to report this matter to us. NHS Counter Fraud Activity are aware of these types of texts. The appropriate course of action is for you to report it to Action Fraud.

Please note - the NHS or Lister House Surgery will never contact you asking for payment for a Covid Passport. Do not click on any suspicious links or enter any payment details.

Social Prescribing Newsletter - Spring

Meet our all new social prescribing newsletter! In this first edition we talk about what our social prescriber does and what has been happening in the local community!

Download our newsletter

Access Your Health Records Online

From April 2022 patients with online accounts through the NHS App, TPP or EMIS will be able to read new entries in their health record. This will allow patients to see when test results have returned or referrals have been done without the need to contact the surgery. 

Find out more about your online health record.

Cervical Cancer Prevention Week 2022

If you've been in our surgeries this month you'll have seen we've decorated our waiting areas pink to raise awareness for Cervical Cancer Prevention Week. This week our staff got involved by wearing pink to work and donating to Jo's Trust. If you'd like to support the campaign you can donate here. You can also encourage your loved ones to continue attending their cervical screening as it could save their life. 

Carers Newsletter - Winter Issue 18/11/21

The winter issue of our quarterly carers newsletter is now available to download. Find out about activities and support available and how to look after your loved one over the colder months.

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Ear Irrigation Update 12/11/21

If you are a patient who receives ear irrigation and are seeking another appointment you will first need to be called by a nurse to discuss your needs. The nurse will then arrange an appointment for you. We are experiencing staff shortages at the moment therefore your wait may be longer than usual however our service will resume as normal from 1st January 2022 where we will be running afternoon sessions once a month at all surgery locations. Thank you for your patience at this time, please await contact from your nurse. 

Under 65 Flu Vaccine Update 12/11/21

We wish to update patients on the delivery of flu vaccines. We have started to receive deliveries of under 65 vaccines at the surgery. We will be inviting those eligible for your vaccine over the next 2-3 weeks. Eligble patients are also able to get their flu vaccince during their Covid appointments. Work is already underway sending invitations to patients so you do not need to contact the surgery at this time. Thank you for your patience and the we will be in touch soon.

COVID-19 Booster Vaccines

If you are eligible for the COVID-19 booster vaccine you will be contacted via text, email or telephone from the surgery to let you know.

The COVID-19 booster vaccine helps to improve the protection you have from your first two doses of the vaccine. It helps give you longer-term protection against getting seriously ill from COVID-19.

The booster vaccine will be available for people most at risk from COVID-19 who have had a 2nd dose of a vaccine at least six months ago. If you haven't been contacted by the surgery informing you that you are eligible for the booster please do not contact us. You will be notified when it is your turn and we must prioritise those most vulnerable in our community.

Most people will be offered a booster dose of the Pfizer/BioNTech or Moderna vaccine unless they are unable to in which case, they will be given the Oxford/AstraZeneca vaccine. This will mean your booster vaccine may be different from your 1st and 2nd doses which is safe. If you are also offered the flu vaccine it is safe to receive them at the same time.

The team at Lister House continue to work incredibly hard to deliver the flu vaccination programme and the COVID-19 booster roll out whilst meeting increasing demand and we appreciate your patience and cooperation.

Click here to learn more about winter vaccines.

Community Pharmacist Consultation Service

Did you know…? 


We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist. 

From Monday 27th September 2021 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice. 

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back. 

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional. 


We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service. 


For more information please click here


Sherwood Forest Residential and Nursing Home- Garden project

We are currently helping with a garden project for dementia and end of life patients at one of our aligned homes Sherwood Nursing Home.

 The current garden is dull and unappealing especially for dementia patients. Our PCN Care Coordinator, Shirl is looking at putting together a sensory garden with colours, smells and sounds that will be inviting to all patients and their families with some advice from Dementia UK.

 Shirl would also like to get some wind chimes for our End-of-Life patients to have in their rooms in their last few days and hours.

 We need colourful garden paint, wind chimes, flowers and plants, possible raised flower beds (hopefully engaging patients in planting) and seating.

 If anyone is able to help or donate or knows anyone that will be able to please contact Shirl on email: 


Blood Sample Collection Disruption


Dear Patient,

Please be aware there is supply disruption with blood specimen collection bottles.

  •  A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
  • Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
  • Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

 If your condition or symptoms change or get worse, please contact the NHS as you would normally.


Are you a veteran who has been affected by events in Afghanistan?

We are conscious that some patients registered at Lister House Surgery may be affected by current events in Afghanistan. Lister House Surgery is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.