There are two available options for ordering your medication:
- Telephone the Medicines Order Line service – 0115 855 0260, open Monday – Friday 9am-4pm. When ordering your prescriptions through the Medicines Order Line your prescription will still be sent to your nominated pharmacy. Please click here to view and download the leaflet
- Online – you can register for online services and request your prescriptions online via the link at the top of this page. If you wish to order your medication through Online Services then please come in to the Surgery and speak to a member of the reception team, please make sure you have some photo I.D. with you. You can also arrange this by calling the surgery and answering some security questions. Your log in details will then be sent to you via sms or email. We will give you the website information, a user name and password that you can use to order your repeat medications. When ordering your prescriptions through Online Services your prescription will still be sent to your nominated pharmacy.
If you see a message online saying you need to contact the surgery to arrange a review please order by listing the items you in need in the 'make a custom request box'. The surgery will contact you when you need to make an appointment.
Please note the custom request box is for requesting regular medication ONLY. For requests for call backs or any other query please contact the surgery.
Please remember that 48 hours are required to process repeat prescriptions, excluding weekends and Bank Holidays, for your request to be processed.
Any problems please telephone the surgery. The prescription has to be signed by a doctor and we are therefore unable to provide repeat prescriptions ‘on demand’.